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2:44:40 AM CST -- Monday, September 06, 2010

Known Problems 

When I click on "The Internet" on my desktop (Windows 95) nothing happens.

- or -

I open Internet Explorer, and it waits for a while then tells me that www.mlc.net cannot be found.

Microsoft Internet Explorer depends on Dial-Up Networking in order to establish a connection to the Internet.  Since many companies now use Web browsers (such as Internet Explorer) for a number of purposes that have nothing to do with the Internet, it is possible to run Internet Explorer without being connected to the Internet.  For some reason, we have found that Internet Explorer will often "forget" to tell Dial-Up Networking to dial and establish a connection.  What then happens is that Internet Explorer tries to find the initial site (in most cases MLCNet), but cannot - because it's not connected to the Internet.

If this happens to you, do the following:

• Double-click on My Computer (on your desktop.)
• Open the folder marked "Dial-Up Networking."
• Drag the MLCNet icon to your desktop, and when prompted choose "Create Shortcut Here."
• Close all folders.
• In the future, to connect to MLCNet, first double-click the MLCNet icon to dial.  Then open Internet Explorer after you're connected.

By the way, you can perform these steps and use this procedure before you run into problems - which is probably a good idea.

We hope you have found this FAQ helpful.  If you still have questions, please Email support@mlc.net, or call our office.

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