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2:47:07 AM CST -- Monday, September 06, 2010

Access and Acceptable Use Policy Issues

I have an "Unlimited Usage" Dial-Up account.  Are there any restrictions on this?

Not many - but there are some:

• You are allowed one active MLCNet session per paid account.  You are not allowed to be connected from work while someone else is connected from home, for example.  Further, if you were issued extra User ID’s (to use separate Email accounts), you still have only one paid account, and are allowed to have only one session active at a time.  If, according to our call accounting, your account is shown to have more than one session active at any time during a given month, the following month you will receive a full month’s bill for each concurrently connected session.  If you require more than one person at a time to be connected to MLCNet, we offer a substantial discount for multiple accounts.  Please Email info@mlc.net for more information.
• Dial-Up accounts are meant for interactive usage only.   This means that you must be in actual physical control of any computer connected to MLCNet for a period of time greater than five minutes.  (Usage while downloading files is exempted from this rule.)  You may not connect to MLCNet and leave the computer connected unattended for extended periods of time (in order to access Email or stock quotes throughout the day, etc.)  You are, however, allowed unattended use of programs such as PointCast (www.pointcast.com) that automatically connect at various times during the day, check for and download news, mail, etc. and then disconnect.  If you’d like additional information regarding these types of programs, or if you require continuous, unattended usage of your account (a Dedicated account), please Email info@mlc.net for more information.
• If you have a Dial-Up Multilink account (Shotgun, Dual-Analog MPP, or ISDN MPP) you may not defeat any "bandwidth on demand" function of your modem, router or software in order to force your second connection to remain active at all times.  Your monthly charge is predicated on your second connection only being active when your system activity warrants extra throughput.
• There is a 5MB limit on the amount of data you can store on our system.  Overages are charged at the rate of $1.00 per MB.  You can call our office during normal business hours and we will be glad to tell you how much storage you currently have in use.
• You may not use MLCNet, or any of its facilities, programs or services, to perform any act, or store any data, that, at the sole discretion of MLCNet, could be considered illegal, offensive or inappropriate.  MLCNet reserves the right to revoke all usage privileges, without refund of any pre-paid charges and without recourse, of any account that violates this policy, and MLCNet will report to the appropriate authorities any activities deemed to be illegal.

Does MLCNet block or censor any areas of the Internet?

No.  MLCNet provides full, unrestricted access to all areas of the Internet, including over 28,000 Usenet newsgroups - without regard to content.  In keeping with our policy regarding materials that could be considered illegal, offensive or inappropriate, some services (such as Usenet newsgroups) are made available to MLCNet users via a third-party provider (news.starnet.net), and are not stored, served nor endorsed by MLCNet - and MLCNet is not responsible for any content made available by these sources.  You assume all risk for any usage of Usenet newsgroups.

We hope you have found this FAQ helpful.  If you still have questions, please Email support@mlc.net, or call our office.

We keep working hard to be the best Internet Services Provider available - anywhere - and to provide you the best value for your money.  We welcome your comments and suggestions!  Send Email to support@mlc.net.  You'll receive a prompt response.   Thank you for your continuing support of MLCNet!

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